Branding BadgeRefunds and Cancellations
Each design is rebuilt specifically for you with your own content. This is how refunds work.
7-day refund window
Payment is taken before we start your order. You can ask for a refund within 7 days of your payment. Email info@brandingbadge.ca with your order details.
30% restocking fee
A 30% restocking fee is kept from every refund. The remaining 70% of what you paid is refunded.
After 7 days
Requests made more than 7 days after payment are not eligible for a refund.
If we cannot deliver
If we are unable to deliver what we agreed, we will refund what you paid for the undelivered work in full, with no restocking fee.
If we made a mistake
If the delivered site does not match what we agreed, tell us and we will correct it. Changes that were not part of the agreement are additional updates, which cost $100 and are completed within 24 hours.
How refunds are paid
Approved refunds are sent back to the original payment method as soon as reasonably possible. Time to appear depends on your bank or payment provider.
Your rights
This page does not limit any consumer rights that apply to you under Ontario or Canadian law.
Contact
info@brandingbadge.ca or the Support page.